Commitment to Quality

From the forest
to our customers

At the Matra Group, our customers can rest assured that every product they receive will meet every last one of their requirements and expectations. From design to finishing, we prioritize quality in everything we do.

From design to reality

The Matra Group’s commitment to quality begins right away, during the CAD design stage. Once the CAD drawing is approved, it’s used to fabricate wood components that meet the customer’s quality and packaging criteria. It becomes a key tool that’s used in every step of the process to create a finished product that’s entirely to spec.

Orders and inventory

A computer system is used to oversee the scores of products (currently over 3,000!) we fabricate. Every product is assigned precise fabrication specifications (size, packaging, labelling, etc.) that are unique to each customer. Moreover, all Matra products are fabricated according to lean manufacturing principles and the just-in-time (JIT) approach, which means that components are made to order to maximize quality and efficiency.

Procurement

The Matra Group works closely with internal and external raw lumber suppliers to continue meeting its ever-growing production needs. All suppliers are subject to strict quality control requirements and must comply with our particular standards. Our primary raw material, Eastern White Pine, is harvested from woodlands throughout the northeastern United States, including Maine, New Hampshire, Vermont, Massachusetts, and New York State.

Drying

Drying is important because it heavily affects the quality of the wood. For example, too much moisture at this stage can cause the wood to warp. Our plants are equipped with seventeen automated drying kilns that can be programmed to create the precise moisture content needed for each individual product. Automated heating and humidification control valves combined with actuator-driven intake and exhaust dampers allow the wood to dry evenly while retaining the specified moisture content and minimizing stress to the wood fibre.

Preparation – sawing and jointing

In addition to a moisture detector, our fully automated preparation line is equipped with laser beam profilers and X-ray image intensifiers that allow us to adjust the jointing grades to customer specs. We use as much of the wood as possible while maximizing recovery of the fibre. Our systems also generate statistical data that let us qualify our suppliers and follow up on their quality assurance methods. Finally, our own quality control and rigorous jointing line allow us to guarantee superior joints.

Finishing

Glued, profiled, tenoned, painted... regardless of the desired finish, Matra has all the equipment necessary to fabricate a wide range of components, from simple to complex. Our CNC moulders create uniform profiles from end to end and first to last. Finally, our dedicated team is committed to ensuring outstanding quality every step of the way.

Continuous improvement

The Matra Group does much more than just supply wood processing products. We actively work to bring our field into the future and share our unparalleled expertise in product design, assembly improvement, inventory management, and waste reduction. After all, being a preferred partner means more than just providing great products. Like the tree, Matra draws its strength from its network and thrives on a well-rooted partnership in which customer satisfaction is the top priority.

At the Matra Group,
we never content
ourselves with
“good enough.” 

We strive to offer our customers the quality they demand and deserve.
We aim to do better and be better.

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